FAQs

We provide a detailed outline of our policies in our Service Agreement

  • Our regular service area covers most of Rockland County, Southern Putnam County and Northern Westchester County and we may provide service outside of those areas on a case by case basis. Please fill out our Welcome Form and we will be in touch within 24 -48 hours.

  • Booking with us is easy! Just head to our Online Booking page and go from there. New Clients can fill out our Welcome form and review our Service Agreement and we will reach out to you within 24-48 hours to confirm your first appointment.

  • Our house-call grooming services include baths, haircuts, nail trimming, ear cleaning, and more. We tailor our services to meet the specific needs of your furry friend, ensuring a comfortable and personalized grooming experience. Please see our Services & Pricing page for more detailed information.

  • We do not groom cats at this time.

  • Absolutely! We use professional, high-quality, pet-friendly grooming products that are gentle on your dog's skin and coat. Our products are carefully selected to ensure your pet looks and feels their best after every grooming session. If you ever have questions or concerns about our products, please contact us!

  • The duration varies based on your dog's size, breed, and specific grooming needs. On average, sessions last between 1 to 3 hours. We prioritize your pet's well-being and take the time necessary for a thorough and stress-free grooming experience. We try to let you know at the time of service how long it might take, however we are working with live animals, so that time can always change. We ask that you please be patient and please send us a text message if you have any concerns.